FAQ

My order

CB / VISA / MASTER CARD / AMEX / E-CARTE BLEUE and PayPal

Our site is of course secure and the small padlock in front of our site attests it

In your personal space you can check the status of your order

Of course, you can modify or cancel your order at any time. In any case you have 2 weeks after the date of receipt to return your order if you are not satisfied

Delivery

Beyond £100 of purchase in Metropolitan France the carriage costs are offered, below we will ask you a participation of about £10 by expedition. For foreign countries the rates are calculated according to the destination and the weight of the goods

Of course; at your office, in a relay point, in one of our stores or any other address including abroad (shipping costs will be calculated according to the destination)

We can ship anywhere in the world

Returns and refunds

You just have to contact the customer service by mail which will send you a return form by mail

We will exchange it immediately by sending us a picture of the damaged item

After the return of the goods, we will immediately make a refund via the payment method you used to place your order